Reservation Guide

In general: You can only book ONE darshan  day. Reservations have to be done. Please  view our   information about Children and wheelchair users. Please download the PDF to get familiar with the  Darshan-Procedure.

Special notice for Darshan first-time visitors at Schloss Schaumburg >>


Easy steps to make a reservation

Our new on-line booking system uses a User-Account system, that you are familiar  with from many websites, for example  Facebook, Yahoo etc. This requires that you sign-up first (create a user account )   as shown in Step 1 below. In case you are already a user just login (Step 2). For how to register for Darshan read on under B. You can also change your reservation later on, see C We recommend you view our  video tutorial and the FAQ.

A: Sign-up or Login

  1. english-full-login2STEP 1 –  SIGN UP AS A USER:  click here. Fill out the form, submit it and voilà… you are in the system and can select appointments from the list. In case you receive the error message: For this E-mail an account already exists – , then you already have a user account. Follow Step 2), just log in, in case you know your password.  or follow 3), in case you don’t know your password.
  2. STEP 2 – IF YOU ARE ALREADY A USER:  Once you are a user – because you have signed-up before,  or you are on the mailing-list (you will be told by an email): Only  log in here, as shown under 2) with your email and password
  3. Forgot password? Click on 3: Forgot password or  directly here , enter your email and a password will be sent to you. Please also check the Spam filter of your mailbox. If you receive the error message: Could not find a user with this email address, go to STEP 1 to sign up as a user. Once a password has been sent to you, best change it under ‘Profile’ into one that  you can remember more easily.



B: Make a booking


Making a booking: When you are logged in, navigate to the event on the Darshan list on the left side: At the top  of the left column, under ‘country‘ select your country,  where you want to visit the Darshan, for example ‘Australia’ , and you will see the list of Darshan sessions in this country.

On the left side, click on the actual session you want to visit.  Then on the right side, you will see your booking details. You can now add accompanying persons, one by one. Click on ‘save registration‘ to conclude the process.

 

make-res-engl

 

  •  Do not forget to press the green button Save registration on the right side.



C: Change your reservation


Log in with your email and password here  –  you can cancel your reservation, change the date, or add additional participants or unsubscribe.

  1. change-res-engl In general – to change a session: Under ‘my upcoming sessions‘ click on ‘edit’ or the session itself. You can now change the session registration:
  2. To cancel the session:  Click directly on ‘cancel session‘ , and confirm the upcoming dialogue,  and the session will be canceled.
  3. To move a session: first cancel the old session, as described above, then make a new registrations, as described under B) here
  4. Change session attendees: Mark or unmark the box in front of the name of the accompanying person. To add a new person click on ‘+ add attendee’  Then, after you are done, save the changes by clicking on ‘update registration’. It is also possible, to unmark yourself, if for a particular session, only your friends are coming.
  • Don’t forget to click on the green button Update registration !

Help and Email

Do you have problems with the reservation or signing-up? Go through the answers of our Frequently Asked Questions (FAQ) and view an video tutorial in English . If you are unfamiliar with computers, please contact us at:

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